State Farm® Insurance Agent Josh Hollier
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ronald Newton
September 30, 2024
5
out of
5
rating by Ronald Newton
"Kelli has been wonderful with helpful explanations, answered questions and assurance that the same helpful conversation today (beautiful sunny skies) will be here when skies are gray and help is needed for an emergency."
We responded:
"Kelli is indeed a valuable member of our team, and I'm glad she could provide you with clear explanations and reassurance. It's wonderful to know that you feel confident in our support, no matter the circumstances. We're always here for you, rain or shine! Thank you for your kind words, Ronald. - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Karen Gervais
August 12, 2024
5
out of
5
rating by Karen Gervais
"Spoke with Kellie and she got me a better deal on insurance than I previously had. Great customer service!,,"
We responded:
"Hey Karen, Thanks for the awesome review! I'm glad Kellie could help you get a better deal on your insurance. We appreciate your kind words about our customer service! If you need anything else, feel free to reach out. - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Markie Ellsworth
August 5, 2024
5
out of
5
rating by Markie Ellsworth
"My husband and I are pleased with Kellie's kindness, professionalism and sweet conversations. Thank you for your excellent service, patience and careful consideration of our insurance needs."
We responded:
"Thanks, Markie, for your kind words! We're really happy to hear that you and your husband enjoyed working with Kellie. Her kindness and professionalism are truly valued here. If you need anything else or have any questions, feel free to reach out anytime! - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Caleb Hudson
July 29, 2024
5
out of
5
rating by Caleb Hudson
"Kellie was awesome, so helpful and polite, I couldn't be happier with the experience of getting a quote and switching insurance companies."
We responded:
"Hey Caleb, Thanks a ton for the awesome review! I'm really happy to hear that Kellie was so helpful and polite during your experience with us. We're grateful you chose to switch insurance companies with our help. If you need anything else, feel free to reach out anytime! - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Marsha Allen
July 19, 2024
5
out of
5
rating by Marsha Allen
"Kellie was knowledgeable, personable, and easy to deal with. She answered all my questions and helped me change my car insurance."
We responded:
"Hey, Marsha! Thank you so much for sharing how Kellie was knowledgeable, personable, and easy to work with. I'm happy she could answer all your questions and assist with changing your car insurance. We appreciate you putting your trust in our office to help protect what matters most. - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Joshua Ballagh
June 21, 2024
1
out of
5
rating by Joshua Ballagh
"Used an automated quote comparison website online, now this place won’t stop calling me. I’ll hang up on them and they’ll call me right back five minutes later. Had to block their number."
We responded:
"Joshua, I appreciate your feedback and apologize for any inconvenience caused by the repeated calls. Your experience is important to us, and I will ensure that this issue is addressed promptly. Please feel free to contact our office if you have any further concerns or questions. Thank you for sharing your experience. - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
No No
June 17, 2024
5
out of
5
rating by No No
"Great service"
We responded:
"Hi No No, thank you for your review! It brightens our day hearing that you’re happy with our service. Your feedback is truly appreciated and if you need anything else, we’re here to help! - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Lyric West
June 11, 2024
5
out of
5
rating by Lyric West
"I have held off on getting life insurance for my spouse for too long and I’m so thankful for Kellie Fontenot!!! Kellie reached out in regards to not only inquiring about getting coverage for my husband but reviewing my policy thoroughly. This policy was something I got years ago and was a term policy just to have coverage. Kellie was able to explain the positive benefits of doing away with a term policy and switching to a joint universal life with the comfort in knowing, I can still breathe comfortably if anything were to happen to myself or my husband. She was kind, informative, helpful and made this process so much more like a fun meeting. 10/10 recommend giving Kellie Fontenot a call for your StateFarm needs!"
We responded:
"Lyric, thank you for taking the time out of your day to leave us a review! We love hearing about how Garrett provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Monty Gallego
May 6, 2024
5
out of
5
rating by Monty Gallego
"Kelly was a pleasure to interact with in setting up the policies for both of our vehicles. Efficient and professional! Thank you Kelly."
We responded:
"Monty, thank you for your kind words! We're happy to hear Kelly was able to provide a great experience. - Josh Hollier - State Farm Insurance Agent"
Derrick Guidroz
May 1, 2024
5
out of
5
rating by Derrick Guidroz
"Highly recommended!! I had Kellie Fontenot who walked me through the process of swapping. She was very knowledgeable and awesome to work with!!! She made the transition with my home and auto very easy. If you’re looking for insurance at a cheaper rate and great coverage give them a call!"
We responded:
"Derrick, thank you for your recommendation! Kellie is a fantastic asset to our agent and we're happy to hear she provided excellent service during your insurance transition. It's great to hear that she made the process smooth and easy for you, and it's wonderful that you're satisfied with the rates and coverage provided. If you have any further insurance needs or questions in the future, don't hesitate to reach out to Kellie or our team. - Josh Hollier - State Farm Insurance Agent"
Mary Therese Ness
April 12, 2024
5
out of
5
rating by Mary Therese Ness
"Had an awesome experience with the staff at State Farm. It was a hard decision to move our auto policy, as we were with a competitor for many years. However, the service and kindness we received from Tara and Kellie were phenomenal. Although this is a business transaction, the staff made it personal. They were not pushy, they were up front, honest and trustworthy making our decision to switch policies quite easy. Thank yall ladies for taking time out of your day to assist our family."
We responded:
"Mary, we’re glad to hear how Tara and Kellie were able to help you with your auto coverage needs! They are a key part of our team, and we value your feedback on how well they were able to assist you. Thank you for choosing us as your coverage provider! - Josh Hollier - State Farm Insurance Agent"
Dolla
April 9, 2024
5
out of
5
rating by Dolla
"Had the pleasure to talk with and get a quote with Kelly She went above and beyond to help me She was very detailed with the quote. It was a pleasure doing business with her ,very friendly; which is what I really liked Thank you Kelly. Dolla"
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Kelly, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Josh Hollier - State Farm Insurance Agent"
Crystak 2.0
April 5, 2024
5
out of
5
rating by Crystak 2.0
"Kellie was a huge help in getting better rates on my tractor and car insurance. This was a process because I wanted to compare rates to a current bundle policy. She was patient and always followed up as promised. I was thrilled that Allstate beat my bundled rates at the other company. Excellent service!"
We responded:
"Thank you for the positive feedback! I'm pleased to hear that Kellie provided you with excellent service and helped you find better rates on your tractor and car insurance. We're grateful for the opportunity to assist you and look forward to continuing to meet your insurance needs in the future. Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Cody Barousse
April 4, 2024
5
out of
5
rating by Cody Barousse
"I was very pleased with the service and the effort they went to get me a very affordable coverage Kellie was very professional and very knowledgeable."
We responded:
"Thank you for the five-star rating, Cody! I'm glad to hear you found our service professional and knowledgeable, and that we could provide you with very affordable coverage. - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Hunter 45123
March 19, 2024
5
out of
5
rating by Hunter 45123
"They made the process of switching over from another insurance company extremely convenient and straight forward! Kellie was super helpful and polite through it all and made it a very positive experience!"
We responded:
"Hunter, we are thrilled to hear that you found the process of switching over to our insurance agency convenient and straightforward. Kellie and the team are dedicated to providing excellent service, and we are grateful for your kind words. Thank you for choosing us to protect what matters most to you! - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Daphne Huggins
March 15, 2024
5
out of
5
rating by Daphne Huggins
"Garrett was extremely helpful, kind & warm, and he provided all the information I needed. The transaction occurred quickly, and I got the coverage I asked for (without that ‘highway robbery’ feeling I’ve gotten with other insurance companies). I know that I can reach out with any questions or concerns, and I will receive the same excellent customer service. Thank you Garret for all your help!!"
We responded:
"Daphne, we are thrilled to hear about your positive experience with Garrett! Providing excellent customer service and ensuring you feel valued and well-informed is our top priority. We are grateful for your kind words and look forward to assisting you with any future questions or concerns. Thank you for choosing us for your insurance needs! - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Linkin Sampy
March 12, 2024
5
out of
5
rating by Linkin Sampy
"Edit because y'all have had another rockstar call me with great news, and a great offer!: Kellie called me today to let me know my insurance rate had lowered even more by $110 (thanks to my safe driving for the past 3 years 😌) and to tell me about a plan that I could add to my car insurance that could help me in the future. She called me earlier in the day but I wasn't able to have conversation, but when she called me back she was as pleasant as pleasant can be! She was very helpful and answered any questions that I had with no problem, and gave me a good idea of what the plan entailed. Overall FANTASTIC experience with her, and I appreciate that she reached out with nothing but good news 💓 somebody buy her lunch for the rest of the week cause she deserves it! Tyler is the mfkin man! Lower rate and very pleasant. He makes the branch look good 😏"
We responded:
"Thank you for the amazing review. Tyler is a great asset to our agency and we are so glad to hear that he provided wonderful service."
Alayna Runyon
March 12, 2024
5
out of
5
rating by Alayna Runyon
"I received a fair rate and they were very thorough, informative, and patient!"
We responded:
"Alayna, we are delighted to hear that you found our team to be thorough, informative, and patient while providing you with a fair rate. Thank you for choosing us to assist you with your insurance needs! Feel free to reach out for any further assistance! - Josh Hollier - State Farm Insurance Agent, Church Point, LA"
Annie Marie
March 6, 2024
5
out of
5
rating by Annie Marie
"Garrett was wonderful to work with, amazing customer service, incredibly helpful and knowledgeable. Got a better policy for a better price than I had. Would highly recommend to anyone needing insurance. And one of the best companies to have insurance with."
We responded:
"Annie, thank you so much for sharing your wonderful experience with Garrett and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Breonna Trotter
March 4, 2024
1
out of
5
rating by Breonna Trotter
"This company Has been very unprofessional and not helpful at all. My bill has been constantly rising and no one can explain to me a valid reason why. She refused to have me speak to a manager and tells me she doesn’t know why I’m paying so much and there is nothing she can do to help me and that I have to just continue to pay the extremely high bill I did not sign up to pay and was not disclosed to me before increasing my payments. I’m extremely disappointed and expected more from State Farm to help their customers."
We responded:
"Thank you Breonna, I want to express my sincere empathy for your concern regarding the recent rate increase. Please know that your comfort and satisfaction are important to us, and I truly regret any inconvenience this may have caused you. Rate adjustments can indeed stem from various factors, and we understand the impact they can have on our valued customers. Your feedback is invaluable to us, and we're committed to finding the best solution for your insurance needs. To address your concerns and explore potential options for adjusting the rate, please don't hesitate to reach out to our dedicated customer support team at 337-684-6393. We're here to assist you every step of the way and ensure that you receive coverage that aligns with your needs and budget. "
Kailyn Doiron
February 29, 2024
5
out of
5
rating by Kailyn Doiron
"Kellie was wonderful! Excellent customer service, very attentive to my concerns, and very helpful."
We responded:
"Kailyn, thank you! We appreciate you taking the time to leave a shout out for Kellie. Please don't hesitate to reach out if you need anything. "
Johnny Romero
February 29, 2024
5
out of
5
rating by Johnny Romero
"excellent service!!!!"
We responded:
"Johnny, thank you! We appreciate your trust in us to take care of your insurance policies."
Rhonda Leigh
February 23, 2024
5
out of
5
rating by Rhonda Leigh
"Kelli really helped and had very friendly customer service ! She accessed all my needs as I explained what I needed !!!"
We responded:
"Rhonda, thank you for your kind words! We're happy to hear Kelli was able to provide a great experience."
ASHLEY LEGNON
February 21, 2024
5
out of
5
rating by ASHLEY LEGNON
"I had a fantastic experience transferring and bundling my insurances with my insurance agent, Mrs. Kellie. She made this process a breeze and was incredibly helpful when explaining the coverages. I would strongly recommend this location and Mrs. Kellie to help you with your insurance! I'd give her 10 stars if I could!"
Mitzi Guidry
February 12, 2024
5
out of
5
rating by Mitzi Guidry
"Kellie was absolutely wonderful. She took care of all my insurance needs with a simple phone call."